Operations Startup and Support

Mariner’s Operations Startup and Support service literally puts a senior member of our team on yours. Ensuring that when you are ready to go, an expert is in the room help.

The role of this team member is to:

• Ensure knowledge transfer happens to a variety of team members.
• Ensure knowledge transfer happens in real-time in the production environment.
• Mentorship – the Mariner team member is onsite for several weeks.
• Making policies and procedures come to life, and updating procedures.
• Ensuring there is a disciplined approach to change control and change management.
• Manage the lab environment in an effective manner; staging applications and code changes.

The startup phase is the critical time to bake-in the discipline involved in the effective operations and management of a world-class IPTV deployment.

Mariner follows through in the best way we know how. With senior resources onsite with your team, making it work.