Resource Centre

Resource Center

Follow the links below to access Mariner's Brochures, Case Studies and Articles. You may be required to provide a valid email address to download the White Papers and Excerpts.

Presentations »
Brochures »
Case Studies »
Articles »

White Papers »
Excerpts »
Webinars »
Videos »

Presentations

			NEW! The Emergence of the 3rd Generation Telco [2 MB] »
			Mariner Corporate Overview [5 MB] »
			NEW! Curtis Howe's IPTV World Forum 2011 Presentation - Customer Satisfaction and the Path to Profitability [2.5 MB] »
			Managing the Customer Experience - IPTV Path to Profitability Series [2.1 MB] »

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Brochures

		xVu™ Service Monitoring Solution [303 KB] »
		xVu™ Top 5 Reasons to invest in IPTV QoE [300 KB] »
		x Vu™ Agent [284 KB] »
		xVu™ Application Notes [388 KB] »
		HomeVu™ – IPTV Self-Care [311 KB] »
		ReportVu™ - Management Insight Solution [463 KB] »
		SupportVu™ - Empowering Customer Services [271 KB] »
		NetworkVu™ - Enhancing Performance Visibility [291 KB] »
		xVu™ for Cisco VQE™ - Application Notes [405 KB] »
		xVu™ for Mediaroom™ - Application Notes [386 KB] »
		AccountVu™ for Mediaroom - Real Time Insight [325 KB] »
		xVu™ for ORCA RiGHTv - Application Notes [370 KB] »
		frostt™ - Web 2.0 on the TV [415 KB] »
		IP Video Lifecycle Solutions [947 KB] »
		Mariner for Rural Telcos [1.9 MB] »

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Case Studies

		IP Video Case Study - Product Innovation Leads to Revenue Opportunity [224 KB] »
		IP Video Case Study - Competitive IPTV HD Service [293 KB] »

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Articles

		IP Video Issues: Hidden Cause, Visible Effect? »
		How Service-Assured IPTV is Helping Local Telcos Reclaim Competitive Advantage »
		Rise Above The Generic - Teclo TV 09 - FierceTelecom »
		Quality of Experience is a term that has received some buzz over the past year. ViodiTV — Ken Pyle interviews Mariner's CEO at TelcoTV 2007 »
		Implementing large-scale IPTV systems by Curtis Howe and Marc Savoie [247 KB] »
		Yankee Group Report predominantly feature Mariner in IPTV Service Fulfillment: Delivering the Perfect Picture report by Arindam Banerjee »

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White Papers

		Social Media TV: a *frostt* update [153 KB] »
		Accelerating IPTV Innovation [274 KB] »
		IPTV Operations - A Fast Start to Scalable IPTV Operations [369 KB] »
		Enhancing the reliability of IPTV - Delivering a better experience to consumers & cost savings for providers [192 KB] »

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Excerpts

IPTV Launch Guide Excerpt [851 KB] »
Based on best-practices developed through hands-on trials and market implementations, our guide will eliminate costly trial and error implementations, provide consistency across your service provisioning workspace, and ensure the opportunity for continuous process improvement.

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Webinars

		February 2011 - Making TV Better - for Rural Telcos: As rural and small Telcos realize that TV is a must-have in their service bundles, Mariner looks to share insight into overcoming the key challenges of operating costs and quality of the overall customer experience. View the presentation now! »
		November 2009 - Enhancing The Video Customer Experience For IPTV: The latest installment of Mariner's informative and popular Path to Profitability series: "Enhancing the Video Customer Experience for all IPTV Operators... IPTV Service Assurance Goes Down Market." View it today! »
		October 2008 – US Telecom Webinar sponsored and hosted by Mariner. IPTV veteran Tom Laird spoke on “The issues that keep IPTV operators awake at night! Profitability and Quality of Experience”. View the presentation today! »
		May 2008 – View US Telecom's May Webinar: IPTV Integration - Trials and Tribulations – the lessons learned. Whether launching a new IPTV service into the market, or upgrading an existing service to support HD, multi-stream DVR or social media applications, the integration of new IPTV technologies and features can be a risky and difficult proposition. Curtis Howe is President & CEO of Mariner - the industry’s leading independent IPTV integrator. In this webinar, Curtis describes the challenges his team has faced in a decade of IPTV deployments. He shares the techniques and practices that they have used to successfully develop and deploy innovative IPTV services. View the presentation today! »

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Videos

		The Emergence of the Third Generation Telco » Mariner's Mike MacNeil reflects on the key aspects of the emergence of the third generation Telco.
		Mariner @ IP&TV World Forum 2011 - TV Everywhere and xVu: real time viewership analytics » Hear what Mariner's Marc Savoie and Mike MacNeil have to say.
		Mariner @ IP&TV World Forum 2011: In support of OTT, mobile video, video monitoring and analytics » Hear what Mariner's President Curtis Howe and Huw Price-Stephens, BD EMEA, have to say.
		Mariner for Mediaroom » Check out what Mariner's xVu IPTV Service Monitoring Solution can do for any Microsoft Mediaroom deployment.
		Episode 3: Cost-effectively scaling TV » The final chapter. John Hill of SaskTel and Curtis Howe of Mariner conclude their chat about IPTV service assurance.
		Episode 2: Reducing truck rolls by greater than 20% » Talking shop with SaskTel. Mariner's Curtis Howe and SaskTel's John Hill speak about proactive service assurance.
		Episode 1: Maintaining a customer base with IPTV » John Hill, CIO of SaskTel, and Curtis Howe, CEO of Mariner, chat about the positive impact of IPTV service assurance tools.
		Mariner Intro » All about Mariner: Industry leading IPTV solutions and services.
		xVu IPTV Service Assurance » Reduce Opex; Reduce Churn; Reduce Truck Rolls; Reduce MTTR; INCREASE Customer Satisfaction.
		Introduction to frostt » Mariner's IPTV Application Suite.
		xVu Overview » An introduction to Mariner's IPTV Quality of Experience software: xVu™
		Challenges Facing IPTV Providers » Mariner's Marc Savoie speaks about the challenges facing IPTV providers
		Marc Savoie on IPTV QOE » Mariner's Marc Savoie speaking in regards to the importance of IPTV Quality of Experience
		Mariner's Mike MacNeil is featured in ACOA's "The Art of Success III" »

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Library