• >10% of all STBs experience trouble in the first day

  • As many as 30% of orders require a second truck roll

  • >65% of customer churn is driven by poor customer experience

  • >80% of swapped STBs tested OK in refurbishment!

Case Studies

Green light ALL TV Installs with xVu™

Fix hidden problems while in the home:

  • Align stream counts to STBs
  • Test modem configurations
  • Test all STBs simultaneously
  • Confirm port configurations

A verified installation is the foundation of a great customer experience!

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