Mariner is the leading provider of Video Service Oriented Monitoring™ (vSOM) and management platforms for multiscreen networks. Mariner’s innovative, award-winning flagship product Mariner xVu™ allows service providers to offer a reliable, high-quality viewing experience; rapidly isolate IPTV network issues; and cost-effectively reduce truck rolls to ensure a superior broadband and IPTV service. Mariner xVu is the world’s most deployed monitoring solution, with 7 million devices under management. Mariner’s frostt™ platform is an application management solution that allows service providers to monetize their IPTV applications by turning every subscriber interaction into a revenue generating opportunity.
At TV Connect 2013, Mariner will demo its multiscreen video monitoring solution.
Technology isn’t slowing down. Today’s consumers are increasingly demanding video content on a growing number of
IP-connected devices, including smartphones, tablets and PCs. According to industry specialists, the rush to meet expanding
consumer demands means there is little time to “fill in the gaps” in operations support systems.
It’s critical, now more than ever, for IP Video Service Providers to find a reliable service monitoring strategy to manage IP video
regardless of device or network. Adopting an effective monitoring strategy makes TV service a point of competitive differentiation
and delivers superior, real-time customer care.
Managing the Customer Experience
In a Multiscreen Environment Video consumers increasingly demand a quality viewing experience across a range of devices and
networks. The implication for IP video service operators is that the traditional technologies of IPTV have been extended or replaced by the core technologies of OTT – CDN-based content, http streaming, adaptive bitrate, and device-specific
players. These technologies are now an essential part of the IP video monitoring landscape.
At Mariner, we believe the earlier an operator adopts an effective IP video monitoring solution, the better equipped they will be to
handle the exploding complexities of value-added services like multiscreen, offnet and OTT.